SMS Terms and Conditions

These SMS Terms (the “MyPetsWelcome SMS Terms”) govern the provision and delivery of text messages by MyPetsWelcome or our text message service providers to you (the “MyPetsWelcome Alerts”) and are incorporated by this reference into the Business Services Terms presented by MyPetsWelcome. Any capitalized terms not defined herein will have the meaning set out in the Business Services Terms.

MyPetsWelcome provides this text message service to provide you with information about your business page, interactions from neighbors, MyPetsWelcome services, or information you requested from MyPetsWelcome.

E-SIGN Disclosure:

By agreeing to receive MyPetsWelcome Alerts, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by contacting our Help Center. To view and retain a copy of this disclosure or any information regarding your enrollment in this program, you will need (i) a device (such as a computer or mobile phone) with a web browser and Internet access and (ii) either a printer or storage space on such device. For a free paper copy, or to update our records of your contact information, contact our Help Center with contact information and the address for delivery.

Signing Up for MyPetsWelcome Alerts:

MyPetsWelcome will send MyPetsWelcome Alerts only to those who consent to receive such text messages. You may subscribe by providing your information on the MyPetsWelcome platform or otherwise providing your information to us. By signing up to receive MyPetsWelcome Alerts, you agree to these MyPetsWelcome SMS Terms and MyPetsWelcome’s Privacy Policy. You also agree that MyPetsWelcome or its agents may use any automated or non-automated technology to send you promotional and/or informational text messages. You understand that you are not required to receive MyPetsWelcome promotional text messages as a condition of using services or products made available by MyPetsWelcome.

Costs of Signing Up for MyPetsWelcome Alerts:

MyPetsWelcome does not charge you for its text message program. But message and data rates may apply when you send and receive SMS messages, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.

Frequency of Text Messages:

We may send you an initial message confirming that we have received your opt-in or we may send you informational messages after you have provided your contact information to us. After that, the specific amount of text messages may vary depending on how you use our services and whether you take steps to generate additional text messages from us (such as by sending a HELP request).


By signing up to receive MyPetsWelcome Alerts, you represent that you are 16 years of age or older and understand the obligations and agree to the terms set forth in these MyPetsWelcome SMS Terms, which forms a binding agreement between you and us. You further represent that you are the subscriber of the cellular service at the mobile number provided. If you change or deactivate the mobile number you enrolled in MyPetsWelcome Alerts, you agree you will promptly notify MyPetsWelcome through our Help Center to have your number removed.

Opting Out of MyPetsWelcome Alerts:

If you no longer want to receive MyPetsWelcome Alerts, you may reply with STOP to any text message from MyPetsWelcome or you may turn off SMS from your notification settings in your account. After unsubscribing, we may send you confirmation of your opt-out via text message. If you have revoked consent and want to re-enroll in our text message program, you can resume your enrollment through your notification settings in your account.

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